If you are unwell, experiencing symptoms of COVID-19, or have been asked to self-isolate, please phone us before your appointment as we may need to reschedule to minimize risk to others.
Veterinary clinics are officially an essential service during the pandemic, and thus we can remain open for business. We have implemented numerous measures to help protect you and ourselves during this difficult time and to allow us to continue doing our best to provide care for your beloved pets and fur babies.
We have several restrictions in place which aim to minimise the risk of COVID-19 exposure during your time at our clinic. We have implemented these measures to help protect you and ourselves during this time, and to allow us to continue doing our best to provide care for your beloved pets and fur babies.
To minimise risk of exposure to COVID-19 we ask that you help by:
Checking in via the QR codes available at the entrance to the premises, prior to entry.
Applying the hand sanitizer provided at reception on arrival and on leaving the clinic.
Only one healthy owner, capable of handling their pet(s) is to accompany them into the premises. All others should remain in the car or outside the clinic, while noting restrictions on size of gatherings and physical distancing.
Consultations are by appointment only, and must be made by phone beforehand. This includes all routine and urgent cases.
Adhere to physical distancing recommendations of maintaining 1.5 metres from others in waiting areas and around the clinic.
Weather permitting, you may be able to wait for your appointment in front of the main entrance on the provided chairs, or in your car in the rear carpark.
Please phone ahead to arrange repeat medications as these need to be authorised and prepared. This will reduce contact time when you arrive.
Please co-operate with our staff and any instructions given.
We pray for everyone’s health and safety during this time.